Member Experience & Retention

We give you the best tips and tricks to optimise your fitness business whether you're new to the game, an industry legend or just a passionate enthusiast.

Member Experience & Retention

10 Retention Strategies for your Dojo

The dojos that thrive year after year—the ones packed with loyal students, buzzing energy, and word-of-mouth referrals—they’ve cracked the retention code. So, what are they doing differently?

Member Experience & Retention

How Much Is Bad Fitness Software Costing You?

If you're running a gym, fitness studio, or wellness center, your software is the backbone of your operations. It manages memberships, automates payments, schedules classes, and streamlines communication with clients. But what happens when that software is outdated, clunky, or unreliable?

Member Experience & Retention

6 Member Retention Strategies You Need Today To Grow Your Gym

14/8/18

Did you know that tennis clubs have some of the highest member retention rates? More specifically, retention is significantly higher in clubs that offer fixed practice times and allow members to train with the same group every week.