We’re as passionate about our customers as we are about our team members. We thrive on sharing and learning and adapting continuously, because a problem shared is a problem halved.
We’re empowered to learn and to listen intently to our customers and team members and to question things that don’t make sense and to seek out the right answers.
We speak in plain english, we provide easy answers to hard questions. We’re more than the technology we create and our friendly Aussie team always wear a smile.
We encourage our team to think boldly, to speak up when things seem wrong or to push for new ideas that make sense. This also means we’re not afraid to say no if we need to.
We’re always nice - to each other and our clients and speak with a smile. When we’re confused or unsure we always lean in with a positive attitude and supportive mindset.
We aim to share our knowledge, experience and our time to help others. We’re reciprocal by nature and aim to make sure our amazingness is never hidden away in a word doc or spreadsheet.
Emily and Matt are the co-founders of Clubworx both born and bred in sunny Queensland Australia working in startups and scaleups since 2003. Self labelled ‘business nerds’ who love building and growing businesses, their exposure to health and fitness businesses whilst leading their last business (PaymentHub) they saw a huge opportunity to help advance business systems and processes online.
"What we see with the software is a clean and simple look that our clients could like. What we see is a great program , one of the best so far, so highly recommend, we are still new to it so hoping will learn more. Great support (Important!) many offer solutions but lousy support, Not Here the support is excellent"
With a superior level of understanding what their customers needed and at an affordable price they went on to build their own startup ‘Clubworx’ in 2015. With a keen eye for business process improvement and having been on their own health and wellness journeys they are committed to serving and supporting wellness businesses knowing their opportunity to impact the lives of thousands of people via the clients of the customers they serve.
Today Clubworx is still led by Emily (CEO) and Matt (Director) with a team of sales, support and IT professionals based in Brisbane, Australia. The Clubworx team is committed to building a platform that lets those in such an important industry as fitness, health and wellbeing grow faster and smarter than ever before.
The best part Emily says is that she loves getting to hear and support her customers in new and different ways and that their inclusion in the product feature building process is what makes Clubworx the best in the business.
"I have been searching YEARS for a software that would work with my studio, the main issue in the past I had was lack of flexibility, I don't require my clients to schedule but I do restrict the amount of times they can train within a month. Finding a software that my trainers could understand, had a kiosk mode and allowed for "drop ins" was near impossible until clubworx.”