"What we see with the software is a clean and simple look that our clients could like. What we see is a great program , one of the best so far, so highly recommend, we are still new to it so hoping will learn more. Great support (Important!) many offer solutions but lousy support, Not Here the support is excellent"
Women’s only small group personal training. Weekly memberships which give you access to either 2, 3 or unlimited class passes
We are located in Aberdeen in the North East of Scotland, UK.
I used to use Martialytics but I was unhappy with the way it worked although I found the owners and support very good and helpful, the software wasn’t able to cater for my gym at the time.
I was particularly looking for software that I could put my class timetable into and then have people log into classes on that schedule. Martialytics didn’t offer this but Clubworx did. They have now developed the Class Kiosk mode to a point where it is exceptionally good for my gym and this combined with Wallet leads to a very quick turn around for my receptionists booking students into classes.
Good calendar and kiosk functions around classes rather than arts.+ Good payment handling – wallet does a great job. + Online Waivers – tick. + A good messaging system so I can send out class alerts, event info and birthday messages. – tick. + Good reporting – tick.
Kiosk mode.
We can track our students membership and class attendance, we can communicate with them. I’m looking forward to the new features to combine family payments and the update to Kiosk mode (speed is the key here – so not too many features). I also want to be able to better integrate the calendar on the CW website assigned to my account with my WordPress Gym Website. Better embedding options. The other element is the engagement with the support team. It felt like they were customising the application to my needs and that was great! They responded quickly and clearly too and they keep me up to date with news on updates and changes. 1st class, Gold Service and I work in the IT Industry so I know what I am talking about and have experienced many different levels of service over the years. Customer orientated rather than technology.
